sandibet slot Casino & Sportsbook Data Care
This page describes what we collect when you use sandibet slot and how we keep that data protected. When you register an account on our platform, you provide an email address and create a password. We then ask for your full name, date of birth, and a photo of your national ID to verify your identity. These steps are mandatory for compliance with anti-money-laundering and fraud-prevention regulations.
We store this data on encrypted servers. We do not sell your personal information to advertisers or brokers. We share your data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) when you deposit or withdraw, and only with legal authorities if required by law. Our policy is to collect only what we need and to delete it when no longer required by law.
This policy applies to all users of sandibet slot, regardless of jurisdiction. If you have questions about how we handle your data, contact our support team.
What Data We Collect
Account registration data
We collect your email address when you create an account on sandibet slot. We use this to send you login links, password-reset codes, deposit confirmations, and withdrawal notifications. You can update your email address in your account settings at any time. If you change your email, we send a confirmation link to the new address to verify ownership.
We also store the password you create. We never store this password in plain text. We hash it using industry-standard encryption so that even our staff cannot read your password. If you forget it, we send you a reset link. You set a new password and regain access. The old password is permanently deleted.
Identity verification (KYC) data
To comply with anti-money-laundering rules, we ask you to verify your identity. We collect your full legal name, date of birth, and a photograph of your national ID (KTP, passport, or equivalent). We store this information securely and use it only to confirm your identity and prevent fraud. We do not share your ID photo with third parties except as required by law enforcement.
If you cannot complete KYC verification, your account remains active but your withdrawal limits are restricted. Once you verify, limits are removed. We keep your KYC data for the duration of your account and for several years after closure to comply with financial regulations.
Payment and transaction data
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account, we record the transaction ID, amount, timestamp, and the payment method used. We store this to reconcile deposits and settle disputes. We also record your withdrawal requests, the payment method you withdraw to, the amount, and the settlement status.
We do not store your full payment card details or e-wallet account numbers on our servers. Payment processors handle this information directly. We receive only a confirmation code from them. This limits the risk if our servers are ever breached.
Betting and gaming activity
We record every bet you place, every slot spin, every live casino hand, and every esports market you enter on sandibet slot. This includes the fixture or game you bet on, your stake, the odds, the outcome, and your payout (if any). We store this to settle disputes, detect fraud, and comply with audit requirements.
Your betting history is private. We do not publish it publicly or share it with other players. You can review your full history in your account dashboard on mobile or desktop.
Device and usage data
When you use the sandibet slot mobile app or website, we log your IP address, device type (Android, iOS, Windows, macOS), app version, and browser type. We use this to detect unauthorized access, prevent account takeover, and optimize performance. If someone logs into your account from an unusual location or device, we flag it and may ask you to confirm the login.
We also track which features you use (sportsbook, live casino, slots, esports) to understand player preferences and improve our platform. This data is aggregated—we analyze trends across all players, not individual behavior. We do not use it to target advertising or sell to third parties.
Your Rights and Our Commitments
Data access and portability
You can download a copy of your personal data from your sandibet slot account at any time. We provide it in a machine-readable format (CSV or JSON) so you can import it into other platforms if you wish. To request this, log in, go to Settings, and select "Download my data." We process this request within a few business days.
You can also request a list of all third parties we have shared your data with. We will provide this information on request via our support team.
Data deletion and retention
You can request deletion of your account and associated data at any time. We will close your account and delete most personal information (name, email, ID photo) within 30 days. However, we retain betting history, transaction records, and KYC documents for seven years to comply with financial regulations and audit requirements. We cannot delete this data earlier without violating law.
If your account has an outstanding dispute or pending investigation, we retain all data until the matter is resolved. After that, deletion proceeds as normal.
Third-party processors
We use the following third parties to process your data on our behalf: payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), cloud hosting providers (data centers may be located outside Indonesia), and email services. Each processor has signed a data-processing agreement with us committing to the same security and confidentiality standards we follow.
Our servers may be physically located outside your jurisdiction. Your data is transferred across borders in encrypted form. You consent to this international transfer by using sandibet slot.
Cookies and tracking
Our website uses cookies to remember your login session and preferences (language, theme). These are stored on your device and expire after a set period (typically 30 days). We do not use cookies for advertising or behavioral tracking. You can delete cookies from your browser settings at any time.
Our mobile app does not use cookies but stores similar session data locally. You can clear this by logging out or uninstalling the app.
We collect your data to serve you better and comply with law. We do not sell it, rent it, or use it against you. Your privacy is a foundation of trust on sandibet slot.
Changes to this policy
We may update this privacy policy if our practices change or to comply with new regulations. If we make material changes, we will notify you via email or in-app message at least 30 days before they take effect. Your continued use of sandibet slot after the notification date means you accept the updated policy.
Contact sandibet slot
If you have questions about how we handle your data, or if you wish to exercise your rights (access, deletion, portability), contact our support team. You can reach us via in-app chat, email, or phone. We respond to data-subject requests within 30 days as required by law.
Our support team can also help if you believe your data has been misused or if you suspect unauthorized access to your account. Report any data breach or privacy concern immediately so we can investigate and remediate.